✦ Now welcoming new patients · Toothache? Call early for the first available time · HICAPS, Afterpay, SuperCare & most health fundsPoint Cook · (03) 8338 1515
Know someone looking for a dentist in Point Cook? Refer them through the Magical Smiles app. When they complete their first Check-up & Clean, you receive $100 practice credit and they get complimentary Frequent Smiles enrolment. The full Refer a Friend terms are below.
An ongoing program at Magical Smiles Point Cook and our sister clinics, not a limited-time offer. Program terms apply; see the fine print further down this page.
Recommend us to a friend
Quick start
Refer a friend in three taps.
Here's the quick version. The reward amounts and eligibility rules are under How it works below.
1
Download & register
Download the Magical Smiles — MyDentist App and set up your account.
Your reward arrives once your friend has visited and the referral is confirmed. Track it in the app under Refer a Friend → Get Vouchers, then bring the voucher to Point Cook to redeem it.
Why we run it
Most people find a dentist through someone they trust.
Few people choose a hairdresser, a café or a physio from an advertisement. Usually a friend mentions a name, and that's enough. Dentists are often found the same way, so if you've ever recommended us to someone, you've already done the important part.
Refer a Friend is our way of saying thank you for that recommendation. It lives in the Magical Smiles — MyDentist App, ready whenever a friend says they need a dentist. There's no deadline to send a referral.
If your friend would rather visit a sister clinic, the Bacchus Marsh and Caroline Springs websites have the details for those locations.
Your friend's reward is Frequent Smiles membership, so it's worth reading about Frequent Smiles at Point Cook before they join.
A recommendation, with a thank-you
The reward, in plain English
From referral to reward.
Sent the link already? This is how the credit and eligibility rules work.
01
Who counts as a referral
Any friend, colleague, neighbour or acquaintance, as long as they aren't an immediate family member of yours.
02
Your friend joins as a new patient
When they book and complete their first Check-up & Clean as a new patient, our team confirms the referral. You don't need to do anything else.
03
You both get something back
You receive $100 practice credit towards your next treatment, to use within one month of issue. Your friend receives complimentary Frequent Smiles enrolment, with the usual kit fee waived, when they book that first Check-up & Clean.
Send the invite from the app
Where it all happens
One app for booking, rewards and referrals.
Referrals live in the same Magical Smiles — MyDentist App you use to book visits and track Frequent Smiles.
Magical SmilesMyDentist App
Download it once and your bookings, rewards and referral link are all in one place, ready when a friend asks about a dentist.
One referral link currently works for both Apple and Google devices and takes you straight into the referral steps.
The program your friend is joining
Frequent Smiles: whitening rewards for regular cleans.
Frequent Smiles rewards patients who keep up their six-monthly hygiene visits. This is how your friend's referral bonus fits in.
The usual way in
New patients usually receive a complimentary take-home whitening kit (valued at $360) if whitening is clinically suitable at their first Check-up & Clean. Existing patients can buy the kit at 50% off ($180 instead of $360) at their next eligible hygiene visit.
Whitening is a cosmetic procedure; results vary between individuals, and suitability is confirmed only after a clinical assessment.
Because they were referred by you
Your friend's Frequent Smiles enrolment is complimentary, with the usual kit fee waived, as a thank-you for joining through you. After that, every member receives complimentary top-up whitening gel at each qualifying six-monthly hygiene visit while their membership stays active.
Open the Magical Smiles — MyDentist App, tap Refer a Friend and send your friend the referral link. Once they join as a new patient and complete their first Check-up and Clean, our team confirms the referral.
You receive $100 practice credit towards your next treatment. It's issued once your friend's first visit has been booked, attended and verified by our team, and must be used within one month of issue.
Your friend receives complimentary Frequent Smiles enrolment, with the usual kit fee waived, when they book their first Check-up and Clean as a new patient. The take-home whitening kit still depends on a clinical suitability check at that visit.
No. The person you refer can't be an immediate family member, such as a partner, parent, child, sibling or someone living at your address. Friends, colleagues and neighbours are all eligible.
The credit is issued after your friend's first visit has been booked, attended and confirmed by our team, so the timing depends on when they book. Once issued, the $100 credit must be used within one month.
Yes. Refer a Friend runs at Magical Smiles Point Cook and at our Caroline Springs and Bacchus Marsh sister clinics, so your friend can book whichever suits them.
Ready to refer someone?
Open the app and send the link, or call the Point Cook team with any questions first.
Referral credit is issued once the referred patient's first visit is booked, attended and verified by our team. Immediate family members of the referring patient are not eligible. The offer is ongoing rather than time-limited, and program terms may change, so ask the Point Cook team for current details at any visit.
We accept
Major health funds
Whenever a friend asks
Ready to refer a friend?
Open the app and send the link. We'll look after the rest, for you and for them.
Magical Smiles Point Cook · 220 Point Cook Road, Point Cook VIC 3030 · info@magicalsmilespointcook.com.au
Information on this page is general in nature and is not a substitute for individual advice from your dentist. Program terms may change — ask our team for current details at any visit.
Refer a Friend — Terms & Conditions
Refer a Friend Programme — Terms and Conditions
Effective Date: 16 July 2026 | Version 1.0
1. About the Programme
The Refer a Friend Programme (the “Programme”) is a patient referral programme operated by The Trustee for TOOTH FAIRY DENTAL GROUP UNIT TRUST (ABN 86 962 517 455), trading as Magical Smiles (“we”, “us”, or “our”), at Magical Smiles Point Cook and our Caroline Springs and Bacchus Marsh locations, accessed through the Magical Smiles — MyDentistApp (the “App”). The Programme allows existing patients to invite friends and family to become patients of Magical Smiles Dental and, where a referral is successfully validated, to receive the rewards set out in these Terms and Conditions.
Participation in the Programme, whether as a Referrer or a Referee, constitutes acceptance of these Terms and Conditions in full.
2. Definitions and Eligibility
“Referrer” means an existing, registered patient of Magical Smiles Dental, aged 18 years or over, who initiates a referral through the App. Patients under 18 may participate as a Referrer only with the written consent of a parent or legal guardian.
“Referee” means the person who receives a referral invitation and becomes a New Patient in accordance with Section 3.
“New Patient” means an individual who has not been a registered patient at any Magical Smiles Dental location (Point Cook, Caroline Springs or Bacchus Marsh) at any time in the 36 months immediately preceding the referral.
“Immediate Family Member” means a spouse or de facto partner, parent, child, or sibling of the Referrer, or a person ordinarily residing at the same address as the Referrer.
Referrers must hold an active, registered account on the App in order to send a referral.
The Programme is available to patients of Magical Smiles Point Cook and of our Caroline Springs and Bacchus Marsh sister clinics.
We reserve the right to verify eligibility, and to decline, withhold, or reverse a reward, where these eligibility requirements are not met.
3. How It Works
The Referrer opens the Magical Smiles — MyDentistApp and accesses the Refer a Friend feature.
The Referrer sends their referral link or invitation directly to the Referee.
The Referee must be a New Patient and must book their first appointment using the referral link or invitation.
The Referee must attend and complete their first booked appointment for the referral to be validated. Appointments that are cancelled, rescheduled without attendance, or recorded as a non-attendance do not qualify.
Once attendance at the first appointment is confirmed by our clinical or reception team, the referral is validated and both parties receive the rewards described in Section 4.
4. Rewards
Referrer reward: upon a validated referral, the Referrer receives a coupon in the App, viewable via Refer a Friend → Get Vouchers, which entitles them to a $100 credit towards their next visit at Magical Smiles Dental (“Referral Voucher”).
Referee reward: upon becoming a validated New Patient, the Referee receives complimentary enrolment in the Frequent Smiles Programme at no cost, together with a complimentary take-home whitening kit provided in connection with that enrolment (see Section 6).
There is no limit to the number of referrals a Referrer may make. Each validated referral is treated as eligible for its own $100 credit, unless we advise otherwise.
Rewards have no cash value, cannot be redeemed or exchanged for cash, and cannot be transferred, sold, gifted, or assigned to any other person.
5. Referral Voucher — Redemption and Expiry
The $100 Referral Voucher is issued to the Referrer as a coupon in the App (Refer a Friend → Get Vouchers) once the referral has been validated in accordance with Section 3.
The Referral Voucher expires 1 month from its date of issue. Vouchers not redeemed within this period are forfeited automatically and cannot be reinstated, extended, or reissued, except at our discretion.
The Referral Voucher may only be applied as a credit towards treatment at Magical Smiles Dental and cannot be redeemed for cash or applied retrospectively to a completed treatment or invoice.
It is the Referrer's responsibility to book and attend an appointment within the redemption period in order to use the Referral Voucher.
6. Frequent Smiles Enrolment and Whitening Kit
The Referee's complimentary Frequent Smiles Programme enrolment and take-home whitening kit are provided on the same clinical and eligibility basis as any other new-patient enrolment in the Frequent Smiles Programme, and are subject to the separate Frequent Smiles Programme Terms and Conditions, including all clinical suitability requirements set out in those terms.
Provision of a take-home whitening kit is subject to clinical assessment at the time of the Referee's appointment. We make no guarantee as to the degree of whitening achieved or any particular aesthetic outcome; results vary between individuals.
Ongoing participation in the Frequent Smiles Programme by the Referee (including maintaining active membership beyond initial enrolment) is governed by the Frequent Smiles Programme Terms and Conditions, not by these Terms and Conditions.
7. Referral Conduct and Programme Integrity
Referrals must be made honestly and in good faith through the App's Refer a Friend feature. Self-referral, the creation of duplicate or false patient records, or any other attempt to circumvent these Terms and Conditions to claim a reward is prohibited.
We reserve the right to withhold, reverse, or reclaim any reward, and to suspend or terminate a patient's access to the Programme, where we reasonably suspect fraudulent, abusive, or improper conduct in connection with the Programme.
Referral links and invitations generated through the App are for the Referrer's personal use and must not be published, advertised, or distributed publicly (for example, on public social media pages, forums, or coupon- or voucher-sharing websites).
8. Interaction with Other Offers
Referral rewards cannot be combined with any other promotional offer, discount, or voucher unless we expressly state otherwise in writing. Where a Referee would otherwise qualify for another new-patient offer at the time of booking, only one offer may be applied, and we will confirm which offer applies at the time of booking or attendance.
9. Fees, Pricing, and Changes
All amounts stated in these Terms and Conditions are in Australian dollars (AUD) and inclusive of GST where applicable.
We reserve the right to amend, suspend, or discontinue the Programme, or to change the value or nature of the rewards offered, at any time. Where reasonably practicable, we will provide notice of material changes via the App and/or email. Changes will not affect rewards already validated prior to the change taking effect.
10. Magical Smiles App
Participation in the Programme requires an active, registered account on the Magical Smiles — MyDentistApp for both the Referrer and, following enrolment, the Referee. It is each patient's responsibility to maintain accurate contact details and enable notifications in order to receive Programme communications.
We are not liable for any Programme reward not being received or applied due to incorrect account details, disabled notifications, or other factors outside our reasonable control.
11. Privacy
Personal information collected in connection with the Programme, including information provided when sending or receiving a referral through the App, is handled in accordance with our Privacy Policy and the Australian Privacy Principles under the Privacy Act 1988 (Cth). Our Privacy Policy is available on this website at /privacy/.
By using the Refer a Friend feature, the Referrer confirms they have the Referee's consent to share the Referee's name and contact details with us for the purpose of the referral.
12. Suspension and Termination
We reserve the right to suspend or terminate a patient's participation in the Programme at any time where: (a) these Terms and Conditions are breached; (b) fraudulent or abusive conduct is reasonably suspected; (c) the patient's account with us is not in good standing; or (d) the Programme is discontinued.
If the Programme is discontinued, we will provide reasonable notice via the App and/or email where practicable. No compensation is payable for Referral Vouchers or rewards not yet validated as at the date of discontinuation.
13. Limitation of Liability
To the maximum extent permitted by law:
We are not liable for any indirect, consequential, or special loss arising from participation in, exclusion from, or reliance on the Programme.
Our liability to a Referrer or Referee in connection with the Programme is limited to the value of the reward associated with the relevant referral.
Nothing in these Terms and Conditions excludes, restricts, or modifies any right or remedy available under the Australian Consumer Law.
14. Governing Law
These Terms and Conditions are governed by the laws of Victoria, Australia. Any disputes arising from the Programme will be subject to the exclusive jurisdiction of the courts of Victoria.
15. Contact Us
If you have any questions about the Refer a Friend Programme or these Terms and Conditions, please speak with our friendly team at reception, or contact us:
Magical Smiles Point Cook: (03) 8338 1515 | info@magicalsmilespointcook.com.au
Scan to download
Send the invite from the app
Magical SmilesMyDentist App
Major health funds